Family & Friends Visitation

All non-professional visitation with WVRJ inmates will be conducted via video or home visitation. This means that the inmate will stay in his/her housing unit and communicate with family and friends through a video monitor and telephone. There will be no face-to-face visitation with the exception of professional visits or specially approved visits by the Superintendent.

Video visitation is conducted at the WVRJ or one of the participating local jails.

Home Video Visitation


Home Video Visitation is a service provided for a fee that allows family and friends to visit an inmate from home using a personal computer. Visits are 15 or 30 minutes in duration, and cost $0.50 cents/minute. You must set up an account by logging onto Smart Jail Mail prior to initiating a visit. You may attempt to conduct a visit any time during the visitation hours. However, a visit might be blocked if the kiosk is in use at that time.

For more information on the new remote visitation procedures, please visit Smart Jail Mail.

Schedule for the WVRJ Home Video Visits


Monday through Sunday
8 a.m. to 11 a.m.
2 p.m. to 5 p.m.
7 p.m. to 10 p.m.

When Visiting at the Western Virginia Regional Jail


  • Enter the lobby and walk up to the Master Control window. Press the button to speak with an officer.
  • Present your photo I.D. and let the officer know which inmate you are visiting.
  • Have a seat in the lobby.
  • When your name is called, report to the visitation booth number that the officer directs you to.
  • Sit down in front of the monitor.
  • Wait until you see the correct inmate on the screen before you pick up the handset. Your time starts once you pick up the handset.
  • You will be notified audibly, as well as visually when your visit has two minutes remaining.

Location & Hours


View Locations and Hours for Visitation.